Script Space Journals Private Limited offers a transparent Refund and Cancellation Policy to protect client interests while ensuring service accountability. Refunds or cancellations are assessed based on project stage, service type, and deliverables completed. Full refunds may be issued if services have not yet commenced. Partial refunds may apply if work has already begun, but deliverables are incomplete or unsatisfactory according to agreed-upon standards. Please review our Refund Policy carefully before purchasing our services. All payments must be made through approved online payment channels. We do not accept cash payments, and any refunds, when applicable, will be processed only through the original online payment method. Refunds may be granted in the following cases:
• If you are charged incorrectly due to a billing or technical error.
• If a service cannot be delivered due to unforeseen circumstances on our part.
• If a cancellation request is submitted before work has commenced.
• If an article is withdrawn before peer review begins.
A 50% refund may apply if:
• The author requests withdrawal during peer review.
• The article is rejected after peer review.
• The author is unable to complete the required revisions.
No refunds will be issued once a project is in progress or services have been delivered (e.g., plagiarism checks, editing, or reports). Dissatisfaction based on editorial outcomes (such as journal rejection or indexing decisions) is not eligible for a refund, as acceptance cannot be guaranteed. To request a refund, contact our Support Team. Refunds are reviewed within 7 business days and processed within 10–15 business days if approved. In some cases, we may offer service credits instead of a monetary refund. By engaging our services, you acknowledge and agree to this Refund Policy.
